Transform Your Outdoor Paradise

1. Service Agreement

By engaging Prime Plants Gardens for landscaping and garden design services, you agree to these terms and conditions. Our services include but are not limited to garden design consultation, plant selection and installation, landscape planning, and ongoing maintenance recommendations.

2. Consultation and Design Process

Our free consultation includes site assessment, initial design concepts, and project estimation. Detailed design plans and specifications require a separate design agreement. All designs remain the intellectual property of Prime Plants Gardens until full payment is received.

3. Installation and Materials

We guarantee the quality of all plants and materials for 30 days from installation, provided proper care instructions are followed. Weather conditions, soil quality, and maintenance practices affect plant survival and growth.

4. Payment Terms

Payment schedules vary by project size. Typically, a deposit is required to begin work, with progress payments due at specified milestones. Final payment is due upon project completion and client approval.

5. Liability and Insurance

Prime Plants Gardens carries comprehensive liability insurance. Our liability is limited to the value of services provided. Clients are responsible for marking underground utilities and obtaining necessary permits.

6. Cancellation Policy

Projects may be cancelled with 48 hours notice. Cancellation fees may apply for materials ordered or work completed. Weather-related delays do not constitute grounds for cancellation without fees.

Information We Collect

We collect personal information you provide when requesting consultations, including your name, phone number, email address, and property details. We also collect information about your preferences and requirements for garden design and landscaping services.

How We Use Your Information

Your information is used to:

• Schedule and conduct consultations
• Prepare design proposals and estimates
• Communicate about your project
• Provide ongoing customer service
• Send maintenance tips and seasonal advice

Information Sharing

We do not sell, trade, or share your personal information with third parties except as necessary to provide our services (such as plant suppliers or subcontractors) or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

Contact Information

If you have questions about this privacy policy or wish to update your information, please contact us through our website or phone number.

Policy Updates

This privacy policy may be updated periodically. We will notify you of significant changes through our website or direct communication.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you interact with our site.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences.

Third-Party Cookies

We may use third-party services that place cookies on your device to help us analyze website traffic and improve user experience. These services have their own privacy policies.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored on your device
• Delete cookies individually or all at once
• Block cookies from specific sites
• Block all cookies from being set

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by adjusting your browser settings.